At the induction we are told that we get to choose...

At the induction we are told that we get to choose out so called many shifts made available to us .Well I got shift like after few days in offer for 2 different dates and first shift went fine the 2nd one was at a venue which was not properly discribed and tried calling the client ,the live chat never really helps and then at the venue they ask us to wait for an hour in cold and then say over booked and we had to go back .Waste of money and time .Emailed the situation to syft to this haven t gotten no reply instead got an email which says I got a streak .How unprofessional .and that s it .so they got no shifts at all