Absolutey, the WORST experience I have ever had tr...

Absolutey, the WORST experience I have ever had trying to receive product. When purchasing our home furniture in the Madison West store, we dealt with Dreu, who was very helpful, polite, not pushy! He was great. When it comes to delivery - timeliness, communication, what was delivered, etc. TERRIBLE!!! Our order was supposed to be delivered on Dec 3rd. We got a call Thanksgiving weekend saying the delivery got pushed back to Dec 20th. Frustrated...but, it was what it was. THEN, we get a call a few days before saying that only part of our order was getting delivered, the table set was being pushed out until the 28th. Okay. Come Friday the 20th, my husband sits home all day, had to take off of work, come 5pm...guess what never shows?! No phone call, update, nothing!! So he calls, welp, the delivery guys ran out of time. We spend a couple hours dealing with several people in customer service. Finally, the 21st we get an answer. Delivery will be Mon the 23rd. Husband sits home again, delivery comes - ONLY PART OF IT. We got half, they "lost" the other half from Friday. Call customer service again - get no one. Call again on dec 26th - stools are at madison store for customer pick up...UM..we paid a $200 delivery fee, No thanks! I call our sales guy at this point because Im furious. He offers to hand deliver the stools to us as he lives near by, GREAT! However, our table set is now pushed back until Jan 13th. We also got customer service to refund our delivery fee for all of our trouble - GREAT. Well, he calls us Sat, 28th- there again was something wrong, the stools werent there! So he was able to get us 3 out of 4 because thats all they had. He will bring us the 4th one Monday. Doesnt stop here folks...open the box, missing one set of hardware, and one of the stools was a display model and its missing 2 of the foot pads. SERIOUSLY, is this a joke?! We have contacted our sales guy to let him know as I refuse to deal with customer service anymore. OH...and we are STILL not getting our table set until Jan 13th, thats if it isnt pushed back again. I feel we deserve WAY more compensation for our troubles and frustrations. We will NEVER order from here again unless something is made right.