Karen Hill

Review of Hyatt Regency Louisville

I drove 7 hours to get there because I read that i...

I drove 7 hours to get there because I read that it was attached to/right next to the Yum Center where the concert was at. Finding the place was really hard simply for the fact that the sign is really tiny. Go to Google street view so you know what it looks like. I drove past it several times till I saw it. And there is no Hyatt sign bigger than pc of paper except on top of building. They were really great though otherwise. Price just killed me it was $249 for a room with a claim of two double beds but looks like just extra-large twins. I can't blame the hotel for the price. That's Expedia. They were really accommodating. I couldn't really get directions to the Yum center via the catwalk. I had left my phone charger in my car and I called the valet service and they did go get it for me. They do offer to let you borrow one as a service but didn't have Android. We were just kind of in and out. The beds were very comfortable & clean. The bathroom was small but that was really not a problem. I like the counter space in the room. We didn't have a very good view. It was just buildings and construction. She did ask me where I wanted to be so I guess that was kind of my fault. I just thought maybe she might give me something better than the that. I know this is sounding bad I just wanted you to get a clear idea. Would I book again? Sure for cheaper price. How likely am I to go to concert in Louisville again? Not very. That's what we have to do when you live in a fly over state. One last thing. Room service was just muffins and croissants and pot coffee. I couldn't deal with the stuff in the room. Not enough sugar. It was really good. Worth it to me to pay 22% plus $3 delivery. Their Wi-Fi is free but you have to pay for phone calls a dollar per local call.