C

Clint Schroer

4 years ago

Yesterday I made a reservation for my wife and dau...

Yesterday I made a reservation for my wife and daughter to go here. When my wife arrived the shop told her she didn't have a reservation. Not shocking to have a reservation lost, but they worked it out. The hostess then said she had to have a Groupon for the time we attended, which we proceeded to buy, but then she realized my daughter wouldn't have an adult tea and that wasn't the same package, so it wasn't needed. (Groupon to be returned). They sat down and it took over 20 minutes to get the first tea and longer than that to get any snacks and food. What's even more odd is when I made a reservation they told me they prepare the food in advance. All in all it took longer to get to food than they would have liked but my 3-year-old is very patient and enjoyed her undivided attention from my wife. They said the tea was amazing, but the issues with the reservation, buying a groupon that we will have to return, and then waiting about 30 mins for food goes to show that not everyone hits it out of the park every day, every time. Hope things get figured out as these types of places are great and hope to try it out when my daughter is ready to take Dad there.

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