My sister and I could not get a balcony room witho...

My sister and I could not get a balcony room without paying more(upgrade fee) which was not said to me ahead of time or offered. We had a not so satisfactory breakfast at the restuarant inside. The only thing offered in the health spa was a small pool and a sauna built for 3 people that i almost mistaked for a closet area in the womens locker room (dirty) and a couple exercise machines which had dirty towels hanging around them. I was very upset with the service and cleanliness of the area.