This is the worst hotel I have stayed at in years....

This is the worst hotel I have stayed at in years. I am a seasoned business travel professional and in 10 years have not stayed in a hotel that was as dirty, noisy and had such an uncaring, unresponsive staff. I checked in and there was no room ready. The desk clerk took my cell and promised to call when a room was available. Two hours later I checked back and was told my room had been ready for 1.5 hours. I went up to my room and was unable to unpack my bath necessities or put things away in drawers because it was so dirty. I called the front desk to have the bathroom and drawers cleaned and went out to meetings. When I returned, they were still filthy. I called the front desk and waited on hold for 10 mins for a manager. Finally, I went downstairs to the front desk only to be told that the manager was on a break and no one knew when they might return. Hoping to cancel this reservation and stay elsewhere. Advice to future travelers considering this hotel: do no stay here! Carpets are worn and fraying, ceiling in the bath is peeling, sink and floor are filthy, drawers are dirty. Staff could care less. Nothing to recommend this hotel other than proximity to a lot of things to see and do in NYC.