WORST HOTEL EVER!

WORST HOTEL EVER!

Was so excited to get to NY after 20+ hours of travelling, on our honeymoon, we get to hotel and its in a great location but thats the only good thing about it. We were told our room was upgraded as we were on our honeymoon and when we got to our room i was in shock at how discusting and dirty it was, the dust was sitting thick on th counter top, curtains, carpet, it looked like it hadnt been cleaned in months, the window was filthy, 2 out of 3 lamps wernt working,
Bathroom had hair on the floor and in the sink, the furniture was so outdated i felt i had went back in time, scrathes everywhere on the furniture an wires hanging out of plug sockets.

We took our luggage back downstairs, i refused to stay in hotel demanded a full refund and went across to the Sheraton which we are now staying in and it is absolute luxury compared to this hotel.

Staff are also useless went back to speak to manager and she had a i dont care additude

This hotel needs a serious overlook and upgrade.

Fake advertisment online.

DO NOT BOOK THIS HOTEL!