We stayed here for 5 nights and had a bit of an up...

We stayed here for 5 nights and had a bit of an up and down experience. First the positives:
When out first room smelled of cigarette smoke they moved us to another, larger room and didn't charge to upgrade.
The location is great, and allowed us to access the beach across the street quickly. And of course the proximity to the Miracle Mile makes for good shopping and eating experiences.
Front desk was helpful and professional.
The afternoon tea was well done.

On the negative side, the upgraded room came with a portable AC unit that had to be vented out of a window and was secured with duct tape and plywood. (Picture included). As a result the room was humid all of the time.
On multiple occasions the room wasn't fully restocked after cleaning. No coffee or cups one night, and not enough towels on another. Luckily the staff were still down the hall when we discovered this, and they gave us what we needed when we asked for it.
We tried the bar on the ground floor and it was grungy and the wait staff were all pretty grumpy. Not sure if they were just having a bad day, but we avoided the bar after that.

So, like I said it was an up and down experience.