Jason Pullen

Review of Gary Lang Auto Group

My initial purchase experience was pretty good. I ...

My initial purchase experience was pretty good. I had a friendly salesman who found the car I wanted. He worked hard to get me into it. I had a repo on my record that was paid off completely and I had a letter explaining my credit situation. In that regard Gary Lang was great. I got into a 2011 BMW 328i. The problem from there is that shortly after I purchased the vehicle from them, I was instructed that I would receive calls confirming features that didn t come with the vehicle including navigation and a premium sound system. I was told I wouldn t be able to keep the car unless I did so. Loving the car as much as I did and still do, I did as they told me. I found out later on that its likely a scam to get more money from the bank for my vehicle and passing the cost along to me. ITS ALSO A CRIME. But the problem from there is that after I had my financing approved, Gary Lang continued to run my credit for nearly 3 months, resulting in over 10 hard inquiries on my credit this is negatively impacting my credit while I ve been trying to get that part of my finances in order to purchase a home. When I called them last week to speak to someone about my dilemma, I got a voicemail box and nobody felt it was important enough to return my call.

STEER CLEAR OF THEM.