Today I went to get my ID, the excellent attention...

Today I went to get my ID, the excellent attention, but what I did not like is that they told me at the last one that I should call in two months to see if they accepted my request, and I made a big mistake by not reading two extra documents that they gave me to to sign but before they already charged me $ 20, I was stunned since I did not react that moment when they told me two months, that is too long for a cedula process, the first time I got my cedula they gave it to me that same day, and now that He passed????.