I have been in Jim Butler service dept. 4 times. T...

I have been in Jim Butler service dept. 4 times. The first time they did not put the right amount of oil in and the low oil message came on my dashboard 5 minutes after I left the service dept. The next 2 times were fine . The last time it was over 2 hours for an oil change. I finally went to the service desk and asked about it. Apparently it had been done for some time but the paperwork never made it to the service desk.