I was on IB (Interactive Brokers) for awhile befo...

I was on IB (Interactive Brokers) for awhile before, along with other platforms, and Questrade is a million times better. There is all this hype about IB but Questrade is the real deal!

I really mean it. Best service and best platform out there. So easy to use and intuitive and INCREDIBLE customer service. I have a small account, and I still get VIP service. Just now I had a problem, my bank messed up, and they are right on it, prioritized my issue, and gave me an easy way to be in personal contact with the same agent so I don't have to keep explaining my issue again and again, or worry that my emails will get dropped for days.

Right now there can be some wait times due to COVID but it's nothing out of the ordinary, and before that I was always answered very quickly.

I have no idea what these other reviewers are saying. They must be fake from the competition or something, because there is no way you can deal with Questrade for real and have such a negative takeaway.