Lynn Narveson

Review of Crown Honda of Southpoint

This service department has a poor policy that doe...

This service department has a poor policy that does not honor appointment times. As a customer, my expectation is that when I make an appointment for a specific time that service will occur at that time. Being told that an appointment just puts me in a queue and I have to wait 3 hours for service that should only take 20 minutes is a waste of my time and not good customer service. Fix this!