My family and I were turned away from the boat rid...

My family and I were turned away from the boat ride due to "wind conditions". 5 minutes later as I am walking away, I see them loading 2 families and a line waiting. I went to the desk and manager, Ms. Stacke , says we are not loading due to wind conditions. I explain to her what I seen. She calls to verify, obviously not believing me. Comes out and says she will walk us down to make sure it's safe for us to board. What?! By now 5 other families boarded. Manager Barajas comes out because Stacke lost her cool and so did i. He handled it worse. Best part was going back to our room, having to wait 15 minutes outside at 10:00 pm for security to charge the battery to our door. Apparently it's not customary to make sure the battery is fully charged before checking in A guest!