The staff at check in were great but once I entere...

The staff at check in were great but once I entered my room it was completely different from what I saw I saw online. The room was larger than expected but dated. Also, on my second night I noticed that my fenty eyeshadow was missing. I called downstairs to the operator and they informed me that I should report it at checkout in the morning. I reported to the Hispanic agent and he confirmed my phone number and told me someone would contact me within 24-48 hours. I submitted this information to the agent on Sunday August 19th; today is August 27th and no one from this hotel has contacted me. I m still upset that the cleaning staff would steal from me and no one would call to apologize. This is the worst experience.

Update as of 12/8/2018, I have yet to receive an update in regards to replacing my item from Debbie. Please avoid this place.