I ordered products 2 weeks ago and made sure to pi...

I ordered products 2 weeks ago and made sure to pick the ones that were in-stock to prevent any delays but my order still hasn't been dispatched. I had to contact support to chase them up and they told me that they were out-of-stock on most products I selected. They offered a 5e voucher on next order but that doesn't really help, poor stock management and communication :/