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Roberta Marras
Review of Happy Age Srl

3 years ago

Horrible experience !! INPS vacation abroad withou...

Horrible experience !! INPS vacation abroad without the presence of a contact person of the agency (as per contract), the whole group entrusted first to the bus driver and then to a hotel manager who barely spoke Italian and who was not able to give any answer. Any attempt on their part and by the tour participants to contact them proved futile. The rooms were different from those booked in the agency, we were assigned those with the lower price and, given the impossibility of contacting the agency as mentioned above, it was not even possible to change them. Furthermore, the total price turned out to be higher than an actual booking on tourist sites such as booking, trivago, etc. (given the cost of the service that was not given). Strongly discouraged.

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