Yngve Johansen

Review of Eidsiva bredbånd

Wanted to quit TV and downgrade to cheapest fiber ...

Wanted to quit TV and downgrade to cheapest fiber package after Eidsiva "market-adjusted" its price by adding 30%. Then they don't answer, they send you out in a voicemail round dance and hang up (!) In the middle of the conversation. On their chat, they suddenly stop responding. I finally emailed customer service with a copy to the Director of Eidsiva, the Consumer Council and the User Complaints Board for electronic communications. That helped. Worth noting this instead of wasting time on the world's worst customer service.