Nelson S

Review of Velocity Networks

Edit: Upgrades are complete so I am re-writing my ...

Edit: Upgrades are complete so I am re-writing my review.

In short, Velocity internet is the best ISP I have been able to find in the area, but they are not perfect.

During times of day when others are not on you will get at least the speeds you pay for, if not more (I get around 15MBPS more than I pay for during these times). However, during high traffic hours (5-11PM for me) speeds go down quite a bit. For example, I pay for 30MBPS down, but during high traffic times I get approximately 10-25MBPS down. While this isn't great, the internet is still usable, which is much better than any other ISP I have found in the area (except for satellite, but then you get massive ping issues).

My only real word of warning is the rate at which they do their upgrades. My family pays over $200 a month for MBPS down, but during the two months it took them to upgrade their equipment were lucky to get 5MBPS between 5 and 11 PM. During the final two or three days of the upgrades I experienced multiple disconnections resulting in me not having internet for most of Christmas. However, these issues are now resolved. Just be cautious as it may happen again.