Penny Cope

Review of Wellmark

I want to give a big shout-out to Garret at Wellma...

I want to give a big shout-out to Garret at Wellmark! I was having trouble navigating the Wellmark website and Garret answered my call for help. I needed to complete my transaction today, to pay for my mother's insurance. The steps to set up the necessary account, userid and password for her, but not knowing whether to use her's or my info as POA, was pushing me closer to total freakout. Garret was so amazing and patient and knowledgeable and offered perfect instructions to assist me. I completed my mission and I have to tell Wellmark that they have a great customer service champion in their website navigator, Garret. Just saying, he represents your company image in a very favorable way. I hope he is recognized for the important role he is filling.