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porsha meeks

3 years ago

I have literally been sending this paperwork into ...

I have literally been sending this paperwork into this company since last August that they require in order to get out of default, remind u they been taken my payments faithfully every month. I spoke to this so called manager names Curt Meyer and he was so rude, ignorant, and unprofessional and then during the recorded call kept putting words in my mouth and cutting me off. While talking about the payments he burst out with, well ill just note the account that you will like to stop making payments in which i NEVER SAID. Then i asked to speak to his manager because he just could not have an intelligent conversation with me what so ever!! So I spoke with his supervisor, Joe Behimer, which wasn t any help. He never sent me the document in which he promised he would but it s Friday so he didn t care and was just in a rush to get off at 5. This company is the worst company i ever had to deal with. The department of education should definitely pick a new 3rd party company. It should never take a WHOLE YEAR to receive paperwork. I emailed, scanned and faxed it all in and each time they came back with we cant take this paperwork because blah blah blah since august of 2018. It is now June 7th 2019. Im definitely going to file a complaint with the BBB and post all these screenshots on social media that i took from sending these documents in. This is Ridiculous!!!! Even one star for this review is WAYYYYYY to much!!!!!!!

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