Scott Martin

Review of Danwood

Had a well pump that was loud. Paid $250 to "diagn...

Had a well pump that was loud. Paid $250 to "diagnosis" the problem. Tech decided it was the pump. I go buy a new pump that they approved as well as holding tank. They quote 800 to install minus the 250. He tells me it will take a couple of hours. Next day after an hour or so he says we should be all set, only no water. 5 hours later he gives up and calls a more experienced tech who immediately says the sound the pump was making was air in the line. Bummer we had the less experienced tech, next day they hack my well point apart say it's dry, say it will be 2-3k plus the 600 of the job they tried to do to tap into city water. I agree it's the right thing to do but disagree how much should be paid for the day of wasted labor with the less experienced tech. Either way I wanted to proceed to get water. Later the same day I agreed to pay for the wasted time plus the new job and at that point Dan wood co said they were no longer going to do any of the work!! This company left me without water and also called the health dept with a bogus claim!! Stay away from this vindictive, unprofessional, over priced company!! Also Great Lakes plumbing is doing the same job for less