Nathan Paul Prince

Review of Hotel Grand Pacific

Nice, comfortable rooms, I had a private balcony o...

Nice, comfortable rooms, I had a private balcony overlooking the Harbour, East wing, third floor, centre. I think the rooms just lacked some sort of "life", even if there was a dried flowers arrangement added, just to give it an extra something. The beds are the right softness and comfort, the pillows are great.
I would have liked the Space channel being made available to feel a little more at home... they only have about 20 channels, which seems like basic cable... but it's right downtown so you can walk to any major location within minutes!
Tim, the Valet Parking Attendant, was excellent, made my sister feel welcome as a Guest when she wanted to park for the night while we visited the city.
Reception is inviting, though it felt a little business like. The Business center is a little awkwardly placed though, I would have preferred it being made available on the ground floor, near Reception. It's awkward trying to find it from the East wing, and they gave me wrong directions three times. I finally had to exit the hotel, walk to the front, and in underneath the terrace cafe... but it's 24 hours and has a hotel swipe card entry.
Room Service was very professional, very polite, the service trays are the proper size to fit on the bed , the writing desk or the coffee service table. The food was a little normal, it could use a twist of sorts, like using a different potato for the fries, or a different bun for the burgers... the price would better reflect if there was some sort of upgrade to the food offered on the menu.
All in all an excellent experience! I felt very comfortable, very relaxed, it was in the center of the harbour close to anything you could think of. I would definitely return and make this my Hotel of Choice for Victoria.