DO NOT BUY HTC! Very poor customer service. I used...

DO NOT BUY HTC! Very poor customer service. I used to love HTC phones. I had 3 amazing devices. Then I bought the U11 ($600+) their best phone ever. After 34 days, The buttons failed. Sent in for repairs and they've had it for over 9 weeks. And I have paid $200 for repairs. Extremely poor service and communication. No one can say when I'll get it back. At this point, I just wish I could get my money back. UPDATED 4/4/2018: still no phone, and they still can't say when I'll get it back.