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Andrea Duffin

4 years ago

I have never left a poor review in my life but I w...

I have never left a poor review in my life but I would hate for anyone to experience what I did first off they charged me a 2,000 fee to finance and added it on to the cost of the vehicle without telling me. When I said something to them they said they would split the charge with me. The bank actually gives rebates to dealerships so they cannot charge you for the financing it is illegal from my understanding.

because I work in retail during the time we couldn't go into work the bank decided I didn't work there. they then made me gather information Wich I provided and still decided not to lend to me. at this point I have had the car for several weeks trying to get everything they asked for.

a few days ago I told them Nevermind I'll just pay for it. they still tried to charge me an extra 1,000 even though I reminded them that needed to be removed because I wasn't financing.

on my way in today to give them my card alternator gives out and the power steering goes out and the belt goes out. in order not to blow up the engine I stopped at the nearest mechanic. I called the dealership and they told me they couldn't do anything more for me that they already gave me discounts, discounts are not adding thousands and then having to reduce them when your called out for it.

they told me they would take the towing costs out of my down payment and said that they could even take my 2,000 down payment because I have had the car for so long even though that had nothing to do with me.

the manager Ernie called me back and told me they wouldn't be helping me either.

I know I am not spending the money that makes me a important customer. however, if they would treat a person with very little money like this I can't imagine the shady dishonest things they have done to people who don't notice or read the contract.

I'm currently paying 800.00 to get a car fixed I haven't even bought and they say I need to take responsibility......

outraged and appalled

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