Mary Wahl

Review of PHAT Energy

Until recently, I hadn't owned a bicycle in over a...

Until recently, I hadn't owned a bicycle in over a decade. I came here to buy a bike for getting around my neighborhood while taking advantage of an employer fitness credit. I was amazed by the quality of the service here: they knew exactly what I was looking for even though I had difficulty articulating my needs, and they invested a lot of time and help in me despite my bike/gear being an order of magnitude less expensive than for what I presume is their target demographic. They even gave me directions for a bike-friendly route home past the interstate. Clearly I have no independent knowledge of bikes, but it inspired a lot of confidence to see so many obviously pro cyclists around the store getting advice on modifications/repairs/higher-end bicycles. Don't be intimidated to come here if you are just looking for an entry-level bike: they will give you great advice!