We were expecting to have a great time here, but.....

We were expecting to have a great time here, but... I called and booked a beautiful room with spa tub and a view to spend our special night as a husband and wife. When we got to the room we realized it s a simple king room with shower, nothing like one I booked previously and we had to stay there for the same price as for a king one with a spa. When we asked why it so, they didn t know the reason, kept saying that maybe the person with whom I booked a room made a mistake and now they don t have any rooms available that we were hoping to stay in! We were really upset because it was our wedding day, we came out of Chicago and just wanted to spend a wonderful time here. I would give 1 star, but the lady at the front desk was really nice to us and tried to make it better and gave us discounts , but nothing can replace our big expectations about this night. Unfortunately, not coming back.