The only reason this place gets a star at all is b...

The only reason this place gets a star at all is because of the warm cookies! Rooms very small and old. Relatively clean. No bar open during the day. During our stay, 2 mornings with no water. They said this was usually the case during peak hours of 7am-9am and on the higher floors, 20th and up. We are not in the Dark Ages......fix the water pumps. Also don t tell guests we re working on it when it s been a problem for a long time. Service from staff was hit or miss. This place is not worthy to be a Doubletree brand or under the Hilton family flag. Get it together!