S

San Davis

4 years ago

Hi all,

Hi all,

I Sandra would like to complain on all your staffs who is working in customer care are useless and dump, doesn't know anything regarding the service which you provide to the customer.We recently shifted our location from discovery gardens to gardens and one of your staff Ms Sameeha and all your staffs in the call center communicated the same thing to my husband that the du connection can be relocated to the new building ,and we where behind the whole process for two weeks sending you all the related paper works and after two weeks you people had a realization that this particular building belong to etisalat. How disgusting that can be? you guys wasted our time....if you guys are aware that this building belong to etisalat why the hell it was not communicated to us on the first place.

Please keep some professionals staffs who knows something in the call center

Etisalat is far better than you guys.

I will recommend all my colleague and friend not to apply for du as this is the WORST EXPERIENCE WE EVER HAD WITH DU.

sandra

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