Denise Eckert

Review of Northern Protocol Inc.

I purchased a computer from here. A month later, i...

I purchased a computer from here. A month later, it was crashing and getting the blue screen. I gave them a call. I was told that I would have to bring it back and leave it for a min of 3 days. They would then let me know if there would be extra charges (if it was a software issue). I did my own research and did find it was a firefox issue. I took the crash file and figured it out. This is something someone could have walked me through. I rely on my computer and 3+ days to troubleshoot is way too long for me to be without a computer. The woman told me that is just the way it is. Not good for a business.