Katie Jones

Review of Bonaventure Resort and Spa

Stayed at this location for a Conference. Rooms ar...

Stayed at this location for a Conference. Rooms are outdated/musty, fixtures in bathroom are rusted, beds are old. First room I was assigned was on the 4th floor and had a mini-fridge. Saw a large roach scurry under the fridge after opening it. I would expect better pest control from a resort of this nature. I know it's Florida but this was the 4th floor. Staff offered for me to move rooms which I accepted. They upgraded me to a suite at no extra charge. The only difference in the suite was that it included a kitchenette. The kitchenette, however, had no cooking items to accompany the stove top (not a single pot/pan, silverware, plate, etc). There was a microwave which the other room didn't have but if I was paying for this upgrade, I would expect a little more in terms of what the kitchenette offered. Needless to say, if I return for this conference again in the future, I will be booking accommodations at another location.