Kharla Giannotti

Review of Raffles and Fairmont Makati

If you are thinking of booking a room in Raffles M...

If you are thinking of booking a room in Raffles Makati - Just Do It! Don't even hesitate because you will regret not making it your first choice. Staying here is worth your money and I have stayed in luxury hotels before but Raffles Makati is the one that I will consider a real 5 or more stars. The staff are well-trained, very positive, non-judgmental and very professional. The rooms are big and spacious, with a receiving area complete with dinner table and some sofas. It's like your home. I was very impressed with the room, the beautiful comfortable bed and pillows. Everything is made perfectly for your convenience. It is very clean and it was always nice to come back to the room in the evening where your bedroom is ready for your peaceful sleep. The details are divine. Now that I am here in Europe, I am still pondering of my fantastic experience. Our butler JM is great, he does everything with a smile a & a positive attitude. He even prepared a bubble bath for me and my daughter and helped packed my bags (best experiences). Angelica in the reception was very efficient and helpful. She did everything with grace. Ricky, Ciedy and Mary Anne of the Writer's Bar made sure that my daughter and I are well-taken cared of. They went beyond to make sure that we were both happy and comfortable in that lovely space where we usually have our aftternoon tea and my cocktails. Edmar of the Spectrum Restaurant was very service oriented and made sure that breakfast was always a good experience. The food was fantastic and the manager checked if everything was good. The staff overall were really great! Don't miss a massage in the Willow Stream Spa - Cherie is the best, she was probably one of the best masseuse in the world. She took pride in her craft. Thanks to Kuya Lito for driving us safely to the airport.
I will definitely be back here, it will be my home in Manila. I cannot recommend Raffles Makati highly enough. When I think of holidays - I think of Raffles Makati next to Maldives. Thank you Everybody and see you soon!