Al Complaint

Review of Grand Hyatt San Antonio / Hyat...

Sneaky Hyatt. Staid here 3 days/nights. The last n...

Sneaky Hyatt. Staid here 3 days/nights. The last night was a free earned night that i called weeks In advance and also confirmed upon my arrival. When checking out and after paying I questioned a charge for the last day. Turns out they had charged me 1/2 for the night that should have been free. In short, it was removed but this should have never happened. Still wondering about other fees but no one can give me answers.

As for stay, minor issues such as lamps not working, plenty of light coming in through room door (maybe worn weather strip) think privacy, AC filter door hanging. And $29/a night for parking is excessive!!!