Construction starts up 6am, men looking in the wi...

Construction starts up 6am, men looking in the window of our room and scaring my daughter to the point if needing to leave the room early. No refund offered and manager stating that it is safe for my daughter and that she shouldnt feel scared for being there. No offer of change of room. Cut our time short and left the hotel at 10pm. Called and left 2 messages, no reply, finally spoke to another. Inferred that I was lying and they dont believe a child go be concerned or scared.

Poor customer service, no concern for a child.