Jon Fern

Review of Mark Miller Toyota

Not impressed. The salesman was nice enough but pr...

Not impressed. The salesman was nice enough but proceeded to lie about a number of things in order for us to buy the car that night. We did not have a good experience and when we tried to get our issues resolved the manager did not take our complaints seriously. He listened empathetically for about 10 minutes as I told him all the problems we had and said he would "look into it" but when I called the next day he said "remind me what the problem was again". They really dropped the ball and made buying a vehicle very stressful. Maybe I just fell through the cracks of an otherwise competent company but overall I am unimpressed with the way they handled the mistakes they made and the insincerity of their sales and management team.