Wendy Lai

Review of Community health options

I m feeling this company is terrible for overall s...

I m feeling this company is terrible for overall services;long wait to speak to someone else then transfer back and forth regarding billing issue. Because of Obama care and he has to buy his own health insurance to avoid penalize. He has been using this insurance awhile and always paying $69.87 with credit tax subsidy. In this year Jan, my first statement received is zero balance following by Feb total charged of $1347.74. We were so surprised no additional letter and phone explained or notify why is this. Until took so much time to speak with a proper person explained technology issue then removed to $673.87. This is an individual charge and why would my brother wants an insurance charge him so HIGH while he never use it at all. We questioned why then advised because he has no tax credit subsidy then we requested to cancel it. If that s the case should they need to notify the insurer or send out notification whether or not to continue. The worst is we want to cancel it immediately we noticed it and they dare asked the responsible for $400 because the new month kick in and have to pay that 10 days. Seriously is this a scam to focus people without agreement or notification. I highly recommend everyone not to use this company and please shop around.