The bookstore people are very rude. A lady got an ...

The bookstore people are very rude. A lady got an attitude when I was asking her questions about a book trying to make sure I had the right one because I had paid for a different one that happened to be the wrong one. They need better staff. Also they told me financial aid covers both my classes and my books however when I went to get all my books, financial aid only covered a small portion. So I m wondering would that be the same case for my classes? Does it only cover a portion? They need to let me know what s actually up instead of just telling me stuff to get out of their faces so I can stop wasting my time and money.