Doesn't honour warranties. I bought a new wireless...

Doesn't honour warranties. I bought a new wireless controller for my original Xbox 360. It says it has a 90 day warranty against defects. The controller button stopped responding after 32 days so I contacted Microsoft support. After getting the runaround I finally got to talk to someone who knew enough about the problem to be competent. The had me give them the model number of the controller and the serial of the Xbox even though it was way past warranty and was purchased separately from the controller. I mentioned this and was told it was to open an account. I have been on Xbox live for over 5 years and was talking to them through that account but I needed a new one? After about 15 minute ways of "I'll be right back." I was asked if I had a newer Xbox or knew someone who did. I said no and asked why. They said the Xbox I had had been discontinued and couldn't be used to open an account. I told them I was contacting them about the controller which was under warrant and not the console. They said without a newer Xbox they couldn't help and disconnected me. Do you want to do business with a company like this?