Doug Chapman

Review of Embassy Suites Denver Downtown

The good: Great hospitality and service all around...

The good: Great hospitality and service all around, the room was ready early after we did the pre check-in through their app. We had a basic king room and was a huge multiroom suite with all the amenities. It was clean with a tv in the main bedroom as well as the living room/lounge area.The bedding was very comfortable with many pillows. It was our anniversary and they not only met us with personal service at the front desk but also sent up a complimentary bottle of prosecco including a congrats card. The complimentary breakfast buffet with made to order omelettes was quite large and diverse. The bad: The pool is very small and there is no hot tub. The breakfast buffet pretty packed after 9am during our stay with long waits for an omelette. The bathroom had no fan, or it was broke and the water pressure in the shower was almost non-existant. The room key cards got deactivated a couple times as the staff informed us that it can happen if they are near a smart phone. Overall: A great experience with quality extras for a reasonable price!