Heidi Manson Review of Guaranteed Rate, INC
Professional, great communication, sound advice an...
Professional, great communication, sound advice and knowledgeable were just a few of the attributes Matt and the entire Guaranteed Rate team delivered!
This was my second residential home purchase and as such, they are always nerve wrecking and the unexpected happens. Well this was not the case working with Matt and his team. Other than addressing a few concerns, we received the anticipated 'Clear to Close' within 30 days. However, the seller pulled out 2 hours before closing (that's right).
Guaranteed helped to ease our pain by (1) working with us in keeping our sanity, (2) addressing next steps, and (3) keeping our loan in an active status. After 1 month the seller came back and with minimual updates we closed.
Matt, I will never forget what you and your team did from the beginning in securing our loan until we closed. Prior to coming to Guaranteed Rate we went thru the process with Bank of America only to have them deny our loan for an unethical reason.
Nonetheless, it has been some time and I am still grateful to you Matt. Thank you, thank you, thank you
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