Big disappointment!

Big disappointment!
Four of us ate there the other evening. Food took an hour to arrive at our table after placing our order. They brought the wrong wine to our table and poured it without displaying the bottle as appropriate. When we called their attention to this the waitress acted as though it was no big deal. Food was so-so and not really very good. We can't figure out how they get any good ratings given the poor service and food!!