Poor customer service and zero knowledge on the ap...

Poor customer service and zero knowledge on the apple technology
The other day, 14th December around 3:30 pm I visited the store to repair my iPhone6 which I dropped and the screen was blacked out irresponsive, I thought the technicians would identify the root cause of the issue and rectify. The service engineer attended with arrogance and attitude which even the makers of apple couldn't imagine and came up with a nonsense solution to the issue that the IC is damaged and it should be replace along with the display which costs 23k and scares the customer better to replace the device.
Good friend of mine came to rescue who is 22 year old apple technician who replaced the original apple display for 5500 and my device is back alive.
Conquer technologies you guys were quoting 4 times the price, either you are doing it intentionally to push the stock from the store or you are are hiring really bad technicians who don't even know the difference between display and IC. 1 star for the reception your front desk attendant gave!
Also I'm happy I saved another customer falling into the trap, she has the same issue and they were quoting insensible rates