I bought a pre-owned car 3 years ago with TNT Hond...

I bought a pre-owned car 3 years ago with TNT Honda. I had e small issue with my door at the time and it became worse with time. 2 weeks ago I contacted TNT Honda asking if they could help me with this issue since I did report the problem in the very beginning. During my first attempts the person answering my emails was not very helpful and simply stopped answering to my emails. I wrote an email to TNT Honda and 20 min after I hit send the manager Rick called me. He listened to my whole story and right away booked me in to have my problem resolved. They covered the service fee and were very accommodating, friendly and helpful. That was the first issue I had with them since I bought my car. We always run into little bumps like this one and it's normal. But what makes the difference is the way the situation is corrected. Rick and TNT Honda did really well and I will definitely keep bringing my business to them.