I purchased a WD external hard drive. It turned ou...

I purchased a WD external hard drive. It turned out that the unit was "out of warranty." Accordingly, Purch customer service quickly and helpfully sent another unit out to me. Unfortunately, that unit was out of warranty as well.
Rather than attempt a third shipping of this unit to me, Purch agreed to refund the amount to my credit card. They did not require me to return the two units they had sent out.
Unfortunate that the units sent had expired warranties. That said, Purch's customer service was 100% helpful, kind, and prompt (both their email contacts with me and over the phone.)