Deeksha Haridas

Review of Mednet Insurance Company

First of all I dont even want to give even one sta...

First of all I dont even want to give even one star to people. My husband is having a insurance from mednet which is silk road which has much benefits compared to basic insurance and also cost is more than 2 times of basic insurance. The First time my husband visited doctor they did not approve the prescription because they did not know patient history and they requested a medical form. Second time he visited was 4 days back they requested medical form again because it was new condition, after submission of form they aproved medicine and few testes were done. Now once test report has arrived and they can see each and every details in report based on report the doctor has prescribed new medicine and they are not ready to approve they need doctor to fill a new medical form. Each time u consult a doctor they need doctor to fill medical form. The pharmacist and doctors are so irritated just because of the requirements. They even say the basic medicines are not getting approved it's been more than 2 days we need to call them again and again and check for status and still the customer service people are so arrogant they are fed up with customer complaints and they just give so many excuses to prove that the mistake is from doctor bcz there is no required details they infact give stupid excuses. We have paid Aed 1700 for the insurance but every time we have pay for the prescribed medicine there was no benefits from the insurance. They fool people with the benefits before u buy the insurance once u buy them they do not approve anything. Please do not trust them they are just here to make money and cheat people. Please use diffrent insurance there are many diffrent insurance who provide good benefits in basic plan.