You place the order, information alerts, everythin...

You place the order, information alerts, everything like a book. Irina takes your order at 09:00 status taken over then at 17:00 all Irina gives you status Canceled - no stock, although you can order without stock ... wait, you can't just have cabbage stocks, I don't know what they are there ... you call for clarifications, the robot takes you 8 minutes to wait your turn then a bored person takes you and closes your nose. Give an e-mail, you also receive from the cute robot that someone will answer from Monday to Friday (after a few days it's Friday and no one bothered to answer). If you pay with the card you have to wait "a few days" until your money is returned, also from the chaos there they don't know how many ...
Twice I ordered twice I received the same treatment.
Bonus I received an email with the message "we are waiting for you to order from us". I'll buy potatoes from you next time, maybe you have ...
Tip: DO NOT PAY WITH THE CARD! If you order, ask for a refund! the system is not very synchronized with what they have physically and when they find that they do not have the product in stock, they cancel your order and you have to wait until the money comes back.

Update: thanks for the reply! As I said above, I have already sent an e-mail with the problem, only that no one has answered until today, and the order details are in the picture, why should I send another e-mail, not one enough? .. until another one I got the money back
Thank you!