For the customer service I had to wait for an hour...

For the customer service I had to wait for an hour. Went to buy a phone and it was like if I can pass their patience testing, then only they will give me a phone. Not even a single sales person out there to help to choose the phone or their post paid plan... After 1hour of waiting I can see most customer service persons seats vacant and lots of customers still waiting and unfortunately am also one among them!!!