AWFUL, HORRIBLE, UNRESPONSIVE AND EVASIVE. This 3...

AWFUL, HORRIBLE, UNRESPONSIVE AND EVASIVE. This 3rd rate paper pushing company went into my husband and my checking account - having insisted that all payments be made to them via electronic transfer- and unilaterally withdrew nearly $1,000.00 in two successive Tuesdays in March 2017. NO ONE ever mentioned the withdrawals to me, I noticed them only by looking at our on line statement one evening. The next morning I called and over the course of four days I must have spoken to five different people, each one telling me a different version. One said the "error" had been caught, and resolved, on 31 March 2017 (again never contacting us), a second said "in a few days a check would be MAILED." Apparently while they can go in and take funds not authorized to them, they can't/won't replace same funds that way. When, finally, someone named Jodi advised that the "oops" was caused by a data entry clerk using my husband's account number for 14 new retirees!! for theirs. When one of those individuals noticed that no funds had been taken out of their account, then TASC began to look. Still never contacted us, despite them having all necessary means to reach us. The kicker? when I asked why it had been determined to snail mail me our money vs. over night mail, the response I got was that I hadn't "asked" for over night. By the time I learned that the money was being returned, vs., being investigated, the check was already IN the mail. They never contacted me one time, at any point, in resolving the missing money.
What a horrible group of people this company is composed of: avoid them at all costs.