On our regular appointment we had a great experien...

On our regular appointment we had a great experience with our service advisor Cindy Hall as she was courteous and professional at Mike Johnson of Hickory. She was very helpful to inform us regarding the recall notice on our RAV4 to avoid an additional trip. She kept us informed throughout the progress of the service. She was helpful by understanding questions related to issues regarding navigation with our car. We look forward to seeing her smiling face on our next visit.