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Resham saeed

4 years ago

I was on the phone with them for one hour and 20 m...

I was on the phone with them for one hour and 20 minutes to obtain ONE simple answer. All I needed to know was the general scope of obtaining a certificate proving my Mental Well being aka - psychological evaluation. The operator of the psychological department, Records section and "out-patient" section kept transferring me to one another cluelessly and I still ended up with no answer. operator of "279" was sarcastic and rude. i believe her name was ellie. You all need to be more professional and helpful, this was an awful experience.

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